Política de privacidad

OREVANTRA™ PRIVACY POLICY

Last Updated: October 8, 2026

OREVANTRA™ operates orevantra.store and provides the online store, products, content, features, tools, and related services collectively referred to as the “Services.”

Our online store is powered by Shopify, which provides the ecommerce technology that enables us to operate and provide our Services.

This Privacy Policy explains how OREVANTRA™ collects, uses, discloses, stores, and otherwise processes personal information when you:

  • Visit or use orevantra.store;

  • Purchase or attempt to purchase a product;

  • Create or use an account;

  • Contact customer support;

  • Request a return or refund;

  • Subscribe to marketing communications;

  • Interact with our advertisements or promotions; or

  • Otherwise interact with our Services.

By using our Services, you acknowledge that you have reviewed this Privacy Policy.

Nothing in this Privacy Policy is intended to limit any privacy rights that cannot legally be waived under applicable law.


1. PERSONAL INFORMATION WE COLLECT

“Personal information” generally means information that identifies you, relates to you, describes you, or can reasonably be associated with you.

Depending on how you interact with OREVANTRA™, we may collect or process the following categories of information.

Contact Information

This may include:

  • Name;

  • Email address;

  • Billing address;

  • Shipping address; and

  • Telephone number provided for ordering, delivery, or account purposes.

Order and Transaction Information

This may include:

  • Products viewed;

  • Products added to your cart;

  • Products purchased;

  • Order history;

  • Returns;

  • Exchanges;

  • Refunds;

  • Cancellations;

  • Discounts or promotional offers used; and

  • Transaction information.

Payment Information

Payment-related information may include:

  • Payment method;

  • Billing details;

  • Transaction authorization;

  • Payment confirmation; and

  • Other information necessary to process your payment.

Payment information may be processed by Shopify Payments or other authorized payment service providers.

OREVANTRA™ does not necessarily receive or store complete credit or debit card numbers.

Account Information

If account functionality is available, we may process:

  • Username;

  • Login information;

  • Account preferences;

  • Saved items;

  • Account settings; and

  • Order history.

Communications

We may process information you provide when you:

  • Contact customer service;

  • Request a return or refund;

  • Report a delivery problem;

  • Submit a complaint;

  • Ask us a question;

  • Participate in a survey; or

  • Otherwise communicate with OREVANTRA™.

Device and Technical Information

Certain technical information may be collected automatically, including:

  • IP address;

  • Browser type;

  • Device type;

  • Operating system;

  • Device identifiers;

  • Network information;

  • Referring pages; and

  • Website activity.

Website Usage Information

We may process information concerning how you interact with our Services, such as:

  • Pages viewed;

  • Products viewed;

  • Search activity;

  • Cart activity;

  • Website interactions;

  • Approximate visit times; and

  • Advertising or marketing interactions.


2. HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information:

Directly From You

For example, when you:

  • Place an order;

  • Create an account;

  • Complete a form;

  • Contact us;

  • Request a return or refund;

  • Subscribe to communications; or

  • Otherwise provide information to us.

Automatically

Certain information may be collected automatically through technologies such as:

  • Cookies;

  • Pixels;

  • Tags;

  • Local storage;

  • Browser technologies; and

  • Similar technologies.

Through Shopify and Service Providers

Certain information may be received or processed through services that help us operate OREVANTRA™, including services relating to:

  • Ecommerce infrastructure;

  • Payments;

  • Security;

  • Fraud prevention;

  • Website analytics;

  • Customer support;

  • Marketing;

  • Order processing;

  • Delivery;

  • Hosting; and

  • Website functionality.

From Business and Advertising Partners

Where permitted by applicable law, information may also be received from:

  • Advertising platforms;

  • Analytics providers;

  • Social media platforms; or

  • Other business partners.


3. HOW WE USE PERSONAL INFORMATION

We use personal information only for legitimate business purposes and as permitted by applicable law.

Processing and Fulfilling Orders

We may use information to:

  • Process purchases;

  • Confirm orders;

  • Process payments;

  • Prepare orders;

  • Arrange delivery;

  • Provide tracking information;

  • Process returns;

  • Process exchanges;

  • Issue refunds; and

  • Communicate regarding transactions.

Customer Service

We may use information to:

  • Answer questions;

  • Resolve order problems;

  • Handle complaints;

  • Respond to refund or return requests; and

  • Maintain our relationship with customers.

Improving Our Services

We may use information to:

  • Improve website functionality;

  • Remember customer preferences;

  • Understand how customers use our Services;

  • Analyze store performance;

  • Improve the shopping experience; and

  • Recommend relevant products where permitted by law.

Marketing and Advertising

Where permitted by law, we may use personal information to:

  • Send promotional emails;

  • Present advertisements;

  • Measure advertising effectiveness;

  • Understand customer interests;

  • Personalize marketing; and

  • Create or measure advertising audiences.

Where consent is required, we will request appropriate consent before conducting the relevant activity.

You may unsubscribe from promotional emails at any time using the unsubscribe link contained in those communications.

Security and Fraud Prevention

We may use personal information to:

  • Verify transactions;

  • Protect customer accounts;

  • Identify suspicious activity;

  • Prevent fraud;

  • Protect our Services; and

  • Investigate misuse of our website or policies.

Legal Obligations

We may process information where reasonably necessary to:

  • Comply with applicable law;

  • Respond to lawful governmental requests;

  • Respond to valid legal proceedings;

  • Establish, exercise, or defend legal claims;

  • Enforce our agreements; or

  • Protect our legal rights or the rights of others.


4. COOKIES AND SIMILAR TECHNOLOGIES

OREVANTRA™ and authorized service providers may use cookies, pixels, tags, and similar technologies.

These technologies may support:

  • Essential website functions;

  • Shopping cart functionality;

  • Customer preferences;

  • Security;

  • Analytics;

  • Advertising;

  • Marketing attribution; and

  • Personalized advertising where permitted.

Where applicable law requires consent before non-essential cookies or similar technologies are used, appropriate consent mechanisms will be provided.

You may be able to manage applicable choices through our cookie or privacy preference tools.

Disabling certain technologies may affect some website functionality.


5. HOW WE DISCLOSE PERSONAL INFORMATION

OREVANTRA™ may disclose personal information only where reasonably necessary for legitimate business purposes, providing our Services, or complying with applicable law.

Categories of recipients may include the following.

Shopify

Our online store is powered by Shopify.

Shopify may process personal information in connection with providing, operating, securing, personalizing, and improving the ecommerce services used by OREVANTRA™.

Payment Providers

Authorized payment processors, financial institutions, card networks, or payment services may process information necessary to complete transactions.

Order Processing and Delivery Partners

Certain information may be provided to authorized parties involved in processing and delivering your order.

This may include information such as:

  • Name;

  • Shipping address;

  • Email address;

  • Telephone number where necessary for delivery;

  • Order details; and

  • Delivery information.

We disclose only the information reasonably necessary to process and deliver your order.

Technology and Business Service Providers

We may use authorized service providers that assist us with:

  • Website functionality;

  • Hosting;

  • Analytics;

  • Customer support;

  • Fraud prevention;

  • Security;

  • Email communications;

  • Advertising;

  • Marketing; and

  • Other legitimate business operations.

Advertising and Marketing Partners

Subject to applicable law and your privacy choices, certain information may be disclosed or made available to advertising or marketing services for purposes including:

  • Measuring advertising performance;

  • Providing relevant advertising;

  • Creating or measuring audiences; and

  • Personalized advertising.

Legal and Business Requirements

We may disclose information where reasonably necessary:

  • To comply with applicable law;

  • To respond to valid legal requests;

  • To prevent or investigate fraud;

  • To protect our rights or the rights of others; or

  • In connection with a legitimate merger, acquisition, restructuring, financing, sale, or transfer of all or part of the business.


6. SALE, SHARING AND TARGETED ADVERTISING

Certain privacy laws define terms such as “sale,” “sharing,” and “targeted advertising” broadly.

As a result, some advertising or analytics activities may legally qualify as the sale or sharing of personal information or as targeted advertising even when personal information is not directly sold for money.

Where applicable law provides this right, you may opt out of qualifying:

  • Sale;

  • Sharing; or

  • Targeted advertising.

You may use our privacy opt-out page where applicable:

https://orevantra.store/es/pages/data-sharing-opt-out

Where required by applicable law and supported by our systems, we also recognize valid Global Privacy Control (GPC) signals.

A valid GPC signal may be treated as an opt-out request for the browser or device from which the signal is received where legally required.


7. SHOPIFY

OREVANTRA™ uses Shopify to provide its ecommerce Services.

Shopify may collect and process personal information relating to your access to and use of our store in order to:

  • Provide ecommerce functionality;

  • Process or facilitate transactions;

  • Protect customers and merchants;

  • Improve services;

  • Prevent fraud; and

  • Provide certain personalization, analytics, or advertising services where applicable.

Information submitted through our Services may therefore be transmitted to and processed by Shopify and authorized service providers.

For additional information concerning Shopify's privacy practices, please review:

https://www.shopify.com/legal/privacy/consumers

Shopify's privacy portal is available at:

https://privacy.shopify.com/


8. THIRD-PARTY WEBSITES AND SERVICES

Our Services may contain links to third-party websites, social media platforms, applications, or other services.

OREVANTRA™ does not control the privacy practices of independent third parties.

When you interact with a third-party service, that third party's:

  • Privacy policy;

  • Terms;

  • Cookie practices;

  • Security practices; and

  • Data processing practices

may apply.

We recommend reviewing the applicable third-party privacy policy before providing personal information.


9. CHILDREN'S PRIVACY

OREVANTRA™'s Services are not directed to children who are not legally permitted to purchase or use the Services under applicable law.

We do not knowingly seek to collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe that a child has improperly provided personal information to us, please contact:

contactorevantra@use.startmail.com

We will review the request and take appropriate action where required by law.

We do not knowingly sell or share personal information belonging to children where prohibited by applicable law.


10. DATA SECURITY

OREVANTRA™ uses reasonable administrative, organizational, and technical measures designed to protect personal information against risks such as:

  • Unauthorized access;

  • Unauthorized disclosure;

  • Loss;

  • Misuse;

  • Alteration; and

  • Destruction.

However, no electronic transmission, website, storage system, or security measure can guarantee absolute security.

Customers should avoid sending highly sensitive information through unsecured communications.

If you create an account, you are responsible for maintaining the confidentiality of your account credentials.


11. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as required or permitted by applicable law.

Retention periods may depend on factors such as:

  • Our relationship with you;

  • Your account status;

  • Orders and transactions;

  • Returns and refunds;

  • Accounting obligations;

  • Tax requirements;

  • Fraud prevention;

  • Legal requirements;

  • Disputes; and

  • Legal claims.

When information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled in accordance with applicable law.


12. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These rights may include:

Access

You may have the right to request access to personal information we maintain about you.

Information

You may have the right to request information about:

  • Categories of personal information collected;

  • Sources of that information;

  • Purposes for processing;

  • Categories of recipients; and

  • Other information required by applicable law.

Correction

You may have the right to request correction of inaccurate personal information.

Deletion

You may have the right to request deletion of certain personal information, subject to applicable legal exceptions.

Data Portability

Where applicable, you may have the right to request certain personal information in a portable format.

Opt Out

Depending on applicable law, you may have the right to opt out of qualifying:

  • Sale of personal information;

  • Sharing of personal information;

  • Targeted advertising; or

  • Certain profiling activities.

Where applicable, you may use:

https://orevantra.store/es/pages/data-sharing-opt-out

Withdrawal of Consent

Where we rely on consent to process information, you may have the right to withdraw that consent.

Withdrawal will not affect processing that was lawful before consent was withdrawn.

Appeal

Certain jurisdictions may provide a right to appeal a decision concerning a privacy request.

Non-Discrimination

Where protected by applicable law, OREVANTRA™ will not unlawfully discriminate against you for exercising a privacy right.


13. UNITED STATES PRIVACY RIGHTS

Residents of certain U.S. states may have additional rights under applicable state privacy laws.

Depending on the law applicable to you and whether OREVANTRA™ meets the relevant legal thresholds, these rights may include:

  • Access;

  • Correction;

  • Deletion;

  • Data portability;

  • Opt-out of qualifying sale or sharing;

  • Opt-out of targeted advertising;

  • Certain profiling rights; and

  • Appeal rights.

Privacy laws may contain business-size, revenue, processing-volume, or other thresholds.

The existence of a state privacy law does not necessarily mean every provision applies to OREVANTRA™.

Where a law applies, OREVANTRA™ will honor the rights required under that law.


14. CALIFORNIA PRIVACY RIGHTS

California residents may have additional privacy rights under applicable California law, including the California Consumer Privacy Act as amended.

Where the law applies, eligible consumers may have rights including:

  • The right to know;

  • The right to access;

  • The right to correct;

  • The right to delete;

  • The right to opt out of qualifying sale or sharing;

  • The right to limit certain uses or disclosures of sensitive personal information where applicable; and

  • The right not to receive unlawful discriminatory treatment for exercising privacy rights.

Applicable requests may be submitted to:

contactorevantra@use.startmail.com

Where available, you may also use:

https://orevantra.store/es/pages/data-sharing-opt-out

OREVANTRA™ will recognize valid Global Privacy Control signals where required by applicable law and technically supported.


15. EUROPEAN UNION, EEA AND UNITED KINGDOM

Where European Union, European Economic Area, or United Kingdom data protection law applies, we process personal information only where an appropriate legal basis exists.

Legal bases may include:

Performance of a Contract

For example, where processing is necessary to:

  • Process an order;

  • Take payment;

  • Arrange delivery;

  • Process a return;

  • Issue a refund; or

  • Provide customer service related to a transaction.

Legitimate Interests

Where legally permitted, we may process information for legitimate interests such as:

  • Preventing fraud;

  • Protecting our Services;

  • Understanding service performance;

  • Improving our business; and

  • Providing effective customer support.

Where required, we consider the individual's rights and interests before relying on legitimate interests.

Consent

Consent may be used where required for activities such as:

  • Certain marketing;

  • Non-essential cookies;

  • Advertising technologies; or

  • Other processing requiring consent.

Legal Obligations

Information may be processed where necessary to comply with applicable legal obligations.

Where applicable, individuals may have rights including:

  • Access;

  • Correction;

  • Erasure;

  • Restriction;

  • Objection;

  • Data portability;

  • Withdrawal of consent; and

  • The right to complain to a competent data protection authority.


16. INTERNATIONAL DATA TRANSFERS

OREVANTRA™, Shopify, and authorized service providers may process personal information in countries other than the country where you live.

Privacy laws may differ between jurisdictions.

Where applicable law requires specific safeguards for international transfers of personal information, legally recognized mechanisms may be used, including:

  • Adequacy decisions;

  • Standard Contractual Clauses;

  • UK-approved transfer mechanisms; or

  • Other legally recognized safeguards.


17. MARKETING COMMUNICATIONS

Where legally permitted, OREVANTRA™ may send promotional communications relating to:

  • Products;

  • Promotions;

  • Special offers;

  • Product launches; and

  • Other OREVANTRA™ marketing.

You may unsubscribe from promotional email communications at any time through the unsubscribe mechanism included in the email.

Even after unsubscribing from promotional communications, we may continue sending necessary non-promotional communications concerning:

  • Orders;

  • Delivery;

  • Returns;

  • Refunds;

  • Customer support;

  • Account security; or

  • Other transactional matters.


18. EXERCISING YOUR PRIVACY RIGHTS

To exercise a privacy right that applies to you, contact:

contactorevantra@use.startmail.com

Please describe the request clearly and provide sufficient information for us to understand your request.

Where permitted or required by law, we may verify your identity before fulfilling a privacy request.

This helps prevent unauthorized access to, alteration of, or deletion of personal information.

Where applicable law permits authorized agents to submit requests, we may request evidence demonstrating the agent's authority to act on your behalf.

We will respond within the timeframe required by applicable law.


19. PRIVACY COMPLAINTS

If you have concerns about how OREVANTRA™ processes your personal information, please contact:

contactorevantra@use.startmail.com

We will review privacy complaints and respond as required by applicable law.

Depending on where you live, you may also have the right to contact or lodge a complaint with an appropriate privacy or data protection authority.


20. CHANGES TO THIS PRIVACY POLICY

OREVANTRA™ may update this Privacy Policy periodically to reflect changes in:

  • Our Services;

  • Technology;

  • Service providers;

  • Shopify functionality;

  • Privacy practices;

  • Legal requirements; or

  • Regulatory requirements.

When this Privacy Policy is updated, the “Last Updated” date at the top of this page will also be updated.

Where required by law, additional notice of material changes will be provided.


21. CONTACT

For questions concerning this Privacy Policy, our privacy practices, or requests to exercise applicable privacy rights, please contact:

OREVANTRA™

Website: orevantra.store

Email: contactorevantra@use.startmail.com